Who? What?

Our customers wanted a solution that dealt with their entire sales to cash cycle and Loki BPM is what we delivered. Rather than building proprietary software from scratch, we went out and found the most powerful building blocks the market had to offer and we used them to build Loki BPM. Since then, we’ve focused on solution engineering, integration, and deployment with our clients.

1.1 How does this help me get organized and improve performance?

You know you’re spending too much time and money managing sales, customers, and billing. A good IT system would add structure, transparency and automation that would help you toward profitable growth. Everything you’ve learned about business tells you that you need to see the forest through the trees, spend some time sharpening the axe vs. slashing away at the forest with a dull instrument. But you’re busy and money is tight. Just browsing the available solutions gives you a headache.

We’ve been thinking about you and we think we have a way to help.

1.2 OK, and how are you going to get this done for me? Why Leonid?

We’re 100% focused on solving your problems. Our solution leverages industry-leading CRM and billing software from SugarCRM and jBilling and we’ve integrated them into a powerful but easy-to-use package that we call Loki BPM. Loki BPM provides a single interface organized around your business needs.

Have you been wanting more visibility into sales activity? Is pricing and billing preventing you from rolling out new offers? Have you been managing the business with a series of spreadsheets? The right IT solution could probably save you a lot of money and overhead.

1.3 Why do so many IT systems get such mediocre results? Am I going to avoid that here?

Well, sometimes those of us that write software can get a little nerdy. The software is just a means to an end- and that end is helping your improve the performance of your business. Once the experience becomes about the software and not about you, things generally go downhill.

At Leonid, we write very little software. We use the software packages above to deliver a really great solution and lots of supporting material to help you get going- a series of “cookbooks” with step by step instructions on how to set yourself up and start using the system right away. We also have a team of solution “chef’s” available to help you if you need.

1.4 Does this include everything? What else do I need to get?

The solution includes what most businesses need, except for an accounting system. We have a cookbook for integrating with most major GL/accounting systems.

1.5 Is this cloud-based? Saas?

It is. Cloud computing/SasS (software as a service) is quite popular and we think it’s a good delivery model. This way you don’t have to buy servers and networking to set up the solution.

1.6 OK, I’m ready to hear more. Where do we go from here?

Just drop us a line at info@leonidconsulting.com and let us know how/when you’d like us to get in touch. If you have a few extra minutes, here’s a list of questions we’ll probably want to review with you:

• What is your core business?
• How do you interact with customers at the moment?
• Roughly (very roughly) how many customers do you have?
• What does a typical customer life cycle look like? For example, what does a typical customer buy, how much, how often, and for how long?
• Who at your firm interact with customers?
• What systems do you have in place now and how are they working for you? What areas would you most like to see improve?